Terms Of Service

 

 

Our Services

Orange You Glad Cleaning – Terms of Service

Last updated: Febuary 15, 2024

Welcome to Orange You Glad Cleaning! We are thrilled to have you as a valued customer. Please take a moment to review our Terms of Service (“Terms”) to ensure a positive and transparent experience with our cleaning services.

1. Acceptance of Terms: By using Orange You Glad Cleaning’s services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please refrain from using our services.

2. Service Agreement: Orange You Glad Cleaning will provide cleaning services as agreed upon between the customer and our company. The scope and frequency of services, as well as any additional requests, must be outlined in the service agreement.

3. Pricing and Payments: Pricing for our services will be communicated and agreed upon before the commencement of any cleaning. Payment is due upon completion of the cleaning service unless otherwise specified in writing.

4. Cancellation and Rescheduling: To cancel or reschedule a cleaning appointment, customers must provide at least 48 hours notice. Failure to do so may result in a cancellation fee.

5. Access and Security: Customers are responsible for providing access to the premises at the scheduled cleaning time. If the customer cannot be present during the cleaning, arrangements for access must be made in advance. Orange You Glad Cleaning is committed to maintaining the security and confidentiality of your property.

6. Feedback and Concerns: We value your feedback. If you have any concerns or issues with our services, please contact us within 24 hours of the cleaning. We will make every effort to address and resolve any concerns promptly.

7. Liability: Orange You Glad Cleaning is insured and bonded. In the event of accidental damage or loss during our cleaning service, we will make every effort to repair or replace the damaged item. However, we are not liable for pre-existing damage or items of exceptional value unless explicitly disclosed and agreed upon in writing.

8. Safety Measures: Our cleaning professionals adhere to strict safety protocols. Customers are responsible for informing us of any safety hazards or special instructions within the premises.

9. Privacy Policy: Orange You Glad Cleaning respects your privacy. We will only use your personal information as outlined in our Privacy Policy.

10. Modifications to Terms: Orange You Glad Cleaning reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Customers are encouraged to review the Terms regularly.

12. Re-Cleaning Policy:

    • If the cleaning service was not completed, you agree to provide us, Orange You Glad Cleaning, with three available days to return and complete the cleaning.
    • We will make every effort to reschedule and complete the cleaning within the provided timeframe.

13. Refunds and Discounts:

      • If we, Orange You Glad Cleaning, are unable to complete the cleaning within the provided timeframe or if the cleaning was not completed to your satisfaction, we will discuss potential discounts or refunds.
      • Refunds or discounts will only be provided if the cleaning service was not completed at all or if there were significant deficiencies in the service provided.

14. Cancellation Policy:

      • Cancellations must be made at least 1 Day in advance of the scheduled cleaning appointment.
      • Failure to provide sufficient notice may result in a cancellation fee.

15. Liability:

    • We, Orange You Glad Cleaning, shall not be liable for any damages, including but not limited to, loss or damage to property.

16. Changes to Terms:

    • We reserve the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting on our website or notification to you.

17. Governing Law:

    • These Terms shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles.
    • By submitting payment for our cleaning services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us, Orange You Glad Cleaning, before submitting payment.
18. Payment and Authorization:
    • By submitting your payment information, you authorize “us” Orange You Glad Cleaning, to save the payment method provided on file and allow us to charge your provided payment method for the price we decide to charge for our cleaning services.
    • “You” the end user agree and allow “us” to save your card on file with and for the purpose of processing payments for each cleaning service.
    • Your card will be processed on the day of each scheduled cleaning service. By submitting payment for our cleaning services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
    • “You” the end user agree & allow “us”, Orange You Glad Cleaning to initiate payment transactions and or a series of payments transactions on your behalf.
    • The anticipated timing and frequency of payments can include but are not limited to one time and ongoing services, scheduled installments, subscription payments, or unscheduled payments.
    • The determine payment amount will be any amount we have choose and decided on for our cleaning services.

Terms and Conditions for Residential and Commercial House Cleaning Services

These Terms and Conditions (“Terms”) govern your use of the residential and commercial house cleaning services provided by Oraneg You Glad Cleaning (“Company”). By submitting payment for our services, you agree to be bound by these Terms.

– Thank you for choosing Orange You Glad Cleaning. We look forward to providing you with exceptional cleaning service.

 

 

12. Re-Cleaning Policy:

    • If the cleaning service was not completed, you agree to provide us, Orange You Glad Cleaning, with three available days to return and complete the cleaning.
    • We will make every effort to reschedule and complete the cleaning within the provided timeframe.

13. Refunds and Discounts:

      • If we, Orange You Glad Cleaning, are unable to complete the cleaning within the provided timeframe or if the cleaning was not completed to your satisfaction, we will discuss potential discounts or refunds.
      • Refunds or discounts will only be provided if the cleaning service was not completed at all or if there were significant deficiencies in the service provided.

14. Cancellation Policy:

      • Cancellations must be made at least 1 Day in advance of the scheduled cleaning appointment.
      • Failure to provide sufficient notice may result in a cancellation fee.

15. Liability:

    • We, Orange You Glad Cleaning, shall not be liable for any damages, including but not limited to, loss or damage to property.

16. Changes to Terms:

    • We reserve the right to modify or amend these Terms at any time. Any changes will be effective immediately upon posting on our website or notification to you.

17. Governing Law:

    • These Terms shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of law principles.
    • By submitting payment for our cleaning services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us, Orange You Glad Cleaning, before submitting payment.
18. Payment and Authorization:
    • By submitting your payment information, you authorize us, Oraneg You Glad Cleaning, to charge your provided payment method for the agreed-upon cleaning services.
    • You agree to save your card on file with us for the purpose of processing payments for each cleaning service.
    • Your card will be processed on the day of each scheduled cleaning service.

Terms and Conditions for Residential and Commercial House Cleaning Services

These Terms and Conditions (“Terms”) govern your use of the residential and commercial house cleaning services provided by Oraneg You Glad Cleaning (“Company”). By submitting payment for our services, you agree to be bound by these Terms.

– Thank you for choosing Orange You Glad Cleaning. We look forward to providing you with exceptional cleaning service.